Jan, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also to keep everything together please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=9060N000000PgiZQAS).
AVG Guru
You advised me to contact chat to set the problem right. I tried to contact chat various times over twe days and every time the answer (in Spanish) is that chat is not available. This is very, very annoying
Jan, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also to keep everything together please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=9060N000000PgiZQAS).
AVG Guru