Secure VPN included with AVG Ultimate?

AVG VPN
6

Hi Paul,

We're glad to look into this & help you.
Please let us know the operating system of the device in which you're experiencing this issue.
However, please be informed that AVG Ultimate is a bundled package that includes AVG Internet Security & AVG TuneUp for Windows.
Whereas, AVG Ultimate MultiDevice includes AVG Internet Security, AVG TuneUp, AVG Secure VPN & Password protection for windows.

1

My AVG dashboard indicates that I have purchased Secure VPN. However, when I turned it on, the only options were "free 7-day trial" and "Buy now". On the web site, Secure VPN is shown as included with AVG Ultimate, but a subscription payment is shown as required for VPN if I select "buy now.". I opted for the 7-day trial. Will the service continue without further payment?  Please let me know what I must do, if anything, to activate VPN as part of my AVG Ultimate subscription. Thanks.

2

Hi Paul,

We're glad to look into this & help you.
Please let us know the operating system of the device in which you're experiencing this issue.
However, please be informed that AVG Ultimate is a bundled package that includes AVG Internet Security & AVG TuneUp for Windows.
Whereas, AVG Ultimate MultiDevice includes AVG Internet Security, AVG TuneUp, AVG Secure VPN & Password protection for windows.

4

Paul, we'd request you to get in touch with our sales team (https://support.avg.com/support_sales?l=en) when the current subscription expires. They'd be glad to inform you about the latest offers and a possible discount for new AVG Ultimate (Multi-device).

5

Thank you for the additional clariffication.

The web site does not exactly make clear that the current AVG Ultimate is in fact the new multi-device version. Based on the options shown on my screen I was concerned that I might be charged separately for the VPN, not for an ugrade to the whole package. But canceling auto renewal is for the best because I have assurance that there will bee no auto-charges for the VPN. Now I can look over all the options when my current subscription expires.

I'm not thrilled with the required additional cost to get what I now have - the bundled Internet Security and Tuneup . I would be happier with retaining my current bundle  for Ultimate and being able to choose a separate bundle for the 4 services in the new Ultimate.

3

I use Windows 10.

On the AVG website, I don't see an "AVG Ultimate Multidevice" product. There is only AVG Ultimate, which includes "antivirus, tuneup, and VPN in one ultimate package." For up to 10 devices.

AVG Ultimate | Multi-device Antivirus, Performance & VPN Bundle

If I am mistaken, I do want to be sure that I will not be auto-subscribed to the service (credit card charged) after the trial.