Secure vpn not working on huawei device

Hi Tom,

We have a separate team for the Mobile products.

Please follow the below steps to contact our Mobile team:

Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team

Thank you.

I have just bought the avp secure vpn. I have it installed on my laptop and it connects OK without issue. 
I have just installed in onto my phone and it won't connect at all. I have tried many ties now. I have troubleshooted the problem and that just gave me an error code. 

Iibjave been using free von until now and thoae have worked better than this one that I have paid for! Any ideas or suggestions on what the problem is

Hi Tom,

We have a separate team for the Mobile products.

Please follow the below steps to contact our Mobile team:

Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team

Thank you.