Secure VPN said refuse licence file

AVG VPN
3

Hello Kingston,

We are sorry to know that.
We have sent an email and requested few details which will help us to assist further.
Please revert to our email without changing its subject.
Thank you.

1

I have the subscription but when i tried to use the Secure VPN it says refuse my licence file.

2

Hello Kingston,

We are sorry to know that.
We have sent an email and requested few details which will help us to assist further.
Please revert to our email without changing its subject.
Thank you.