Secure VPN stuck on 'Loading'

Hello Steve,
I'm sorry to hear that you're experiencing issues with AVG Secure VPN. I have sent you an email, please follow the email instruction to connect with us remotely. We will check with your installed AVG program and we will help you to fix the AVG Secure VPN as quickly as effectively possible.
Best regards,
Alok.

Hi
I've just installed Secure VPN but whem I try to connect all I get is 'Loading'. So far I've tried:
  Rebooting
  Uninstalling and reinstalling
  Changing location
  Waiting 15 mins with it 'Loading'

Nothing makes any difference - it just sits there 'Loading'

As soon as it starts loading it also prevents internet access from browser and I have to Exit via the tray menu.

Cheers
Steve

Hello Steve,
I'm sorry to hear that you're experiencing issues with AVG Secure VPN. I have sent you an email, please follow the email instruction to connect with us remotely. We will check with your installed AVG program and we will help you to fix the AVG Secure VPN as quickly as effectively possible.
Best regards,
Alok.