Hello Michael,
I'm sorry to hear that you're experiencing issues with AVG Secure VPN activation. I request you to open AVG Secure VPN, click on go to Zen, It will open AVG main user interface, click on "email address" and select "Leave this network". Click on "Connect" and select "Log into existing account" for entering AVG my account credentials. Wait for 2-3 minutes to check whether it activates Secure VPN. Keep us informed about the status.
Best regards,
Alok.
When I did a reinstall of windows 10 on my laptop my secure VPN doesn't recognize my paid subscription. All of the other products I have renewed properly, AVG tune-up, Ultimate Internet Security both renewed properly, not secure VPN though. I followed the instructions included in the order confirmation e-mail, but it still says my trial subscription expires in 23 days. I paid for it, but it says it will expire in 23 days. What have I done wrong?
Hello Michael,
I'm sorry to hear that you're experiencing issues with AVG Secure VPN activation. I request you to open AVG Secure VPN, click on go to Zen, It will open AVG main user interface, click on "email address" and select "Leave this network". Click on "Connect" and select "Log into existing account" for entering AVG my account credentials. Wait for 2-3 minutes to check whether it activates Secure VPN. Keep us informed about the status.
Best regards,
Alok.