Secure VPN won't install

Hello Chris, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. Please provide the following information to help you better :

1. Confirm the operating system installed in your device. 
2. Share us the screenshot of the error message which you keep receiving. 

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

I have just upgraded to a new laptop. I've installed Anti Virus and AVG Cleaner without issue, but Secure VPN keeps coming up with a prompt saying 'Restart to complete Installation', but on restart nothing happens. Any ideas? My subscriptions are all valid for several devices and in date

Thank you for providing us the info, Chris. 
Since this isn't the usual behavior, we'd suggest you to take advantage of our additional support by following the steps in the email that has been sent to you.
Thank you in advance!

  1. Windows 11

    2User-added image

There is no error number, but when the laptop is restarted, nothing happens.