Security alert email

Hello, Don

Please do not worry, I will help you in this.
Could you share the screenshot of the email you received?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

I have received 2 emails asking me to reinstate my activation number other wise my AVG security will be lost. The time scale was to be within 24 hours. I did nothing. The email felt wrong although it had the AVG logo & seemed genuine. Was this a genuine email? As my security says I am still protected perhaps it was phishing. If it was genuine obviously I was not protected from this email threat!

You need to take action to keep your premium protection
 
 
 
 Urgent action needed for your AVG Internet Security 
 
 Hello!

Due to changes in our internal systems, we must kindly ask you to reactivate your AVG Internet Security with the new activation code below. This will guarantee that you don’t lose any of your paid features. 
 
 Your product: AVG Internet Security 
 
 New activation code: UFDF2P-HNTLTJ-5xxxxx 
 
 How do I activate? 
 
 You’ll need to copy and paste the above code into your product. For instructions, just click below. 
 
 
HOW TO ACTIVATE AVG
HOW TO ACTIVATE AVG 
 
 Please do this as soon as possible to prevent AVG Internet Security from downgrading to the free version. If your product has already downgraded, don’t worry. Just follow the instructions above to reactivate your paid features. 
 
 We apologize for the inconvenience and thank you for your understanding.

Best regards,

Your AVG 
 
 
 Need any help?
Just visit our Support Center
Just visit our Support Center 
 
 
 You need to take action to keep your premium protection
 
 
 
 Urgent action needed for your AVG Internet Security 
 
 Hello!

Due to changes in our internal systems, we must kindly ask you to reactivate your AVG Internet Security with the new activation code below. This will guarantee that you don’t lose any of your paid features. 
 
 Your product: AVG Internet Security 
 
 New activation code: UFDF2P-HNTLTJ-5xxxxx
 
 How do I activate? 
 
 You’ll need to copy and paste the above code into your product. For instructions, just click below. 
 
 
HOW TO ACTIVATE AVG
HOW TO ACTIVATE AVG 
 
 Please do this as soon as possible to prevent AVG Internet Security from downgrading to the free version. If your product has already downgraded, don’t worry. Just follow the instructions above to reactivate your paid features. 
 
 We apologize for the inconvenience and thank you for your understanding.

Best regards,

Your AVG 
 
 
 Need any help?
Just visit our Support Center
Just visit our Support Center 
 
 
 
Have a great day!
 
 
  
 
I have managed to copy the email to view.emails.avg.com but cannot work out how to do as you instructed. The print screen & paste doesn't seem to be working or I am more incompetent than others?
 
 Don Peirce
 
 
  
 

 

Hello, Don

Please do not worry, I will help you in this.
Could you share the screenshot of the email you received?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.