Kathleen, Is this what you're seeing?.. Have a look @ this article (https://support.avg.com/SupportArticleView?q=security+setting&urlname=Your-current-security-settings-do-not-allow-this-file-to-be-downloaded-in-Internet-Explorer&l=en_US).
AVG Guru
unable to download simple word document from email security says no
Kathleen, Is this what you're seeing?.. Have a look @ this article (https://support.avg.com/SupportArticleView?q=security+setting&urlname=Your-current-security-settings-do-not-allow-this-file-to-be-downloaded-in-Internet-Explorer&l=en_US).
AVG Guru