Hello Sheila,
We regret for the inconvenience caused. It seems that your request has been moved on to our mobile support and our mobile support agent will reply back to you as soon as possible.
Thank you for your understanding.
I've handed SIM card & my phone has locked on the anti-theft. I've been on to avg and they said they'll sent me an email with an unlocking password. 3 times I've been on & still no password.
Sheila, Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only. Don't know if this will help?.. Have a look @ this article (http://avgclick.me/LockedPhone). Otherwise, Please click on the following link (http://avgclick.me/AVGtechnical) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Also when filling out your details choose Yes for the Question "Are you currently using any paid/trial AVG products?" even though you may be using the Free version and fill out necessary details and click on Email option. The AVG mobile team will reply back to you via email with a resolution.
AVG Guru
Hello Sheila,
We regret for the inconvenience caused. It seems that your request has been moved on to our mobile support and our mobile support agent will reply back to you as soon as possible.
Thank you for your understanding.