Hi Brenda,
Thanks for reaching us via community forum.
I see that you have submitted a refund request form for AVG Secure VPN in our website and the refund has been initiated.
The amount will be credited within 5-7 business days. So you will not be able to use AVG Secure VPN program.
To check if the issue is caused by AVG, I request you to disable AVG to check if you are able to access.
https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus
Keep us posted.
After renewing AVG Internet Security and purchasing Secure VPN, I can't get to many of my online bills. It looks like the security is now Too Tight!?! What can I do?
Hi Brenda,
Thanks for reaching us via community forum.
I see that you have submitted a refund request form for AVG Secure VPN in our website and the refund has been initiated.
The amount will be credited within 5-7 business days. So you will not be able to use AVG Secure VPN program.
To check if the issue is caused by AVG, I request you to disable AVG to check if you are able to access.
https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus
Keep us posted.