Hi Amilcar,
We're glad to clarify this for you.
When you submit application files/urls to the AVG Threat Labs, a group of analysts review the software for malicious or unwanted activity. Applications/urls that are both free from malware and meet our guidelines for application transparency can be whitelisted.
You'd receive an email from the concerned team regarding the status.
For further queries, feel free to write back to us.
Hi, i want to know how the process continues after i send a file for analysis. Is there an answer any time soon after i sent the file?
Tanks in advance.
Amilcar
Hello Amilcar,
We do not have exact time frame. However, once the analysis done, our threat lab team will get back to you as soon as possible.
Tanks Dinesh for your fast answer. Is there any "average time response" for this kind of request?
Txs a lot.
Amilcar