Hello Lee,
You've reached the AVG community support forum.
We regret the inconvenience this has caused you. We'll certainly look into this and help you. I understand that your Thunderbird email is functioning correctly after disabling the Email shield. I kindly ask you to update your internet security to the most recent version. To do this, please adhere to the instructions below:
1. Open the AVG program.
2. Click on the refresh icon located beside virus definitions at the bottom left corner.
3. Restart your computer once the update is successfully completed and verify if the issue persists.
If the issue persists please repair the AVG Internet Security an check.
Thank you and keep us updated.
I use Thunderbird for email. When I try to send an email with AVG running the email will not go. When I turn off AVG Email Shield it goes just fine. Is there a fix for this?
Hello Lee,
You've reached the AVG community support forum.
We regret the inconvenience this has caused you. We'll certainly look into this and help you. I understand that your Thunderbird email is functioning correctly after disabling the Email shield. I kindly ask you to update your internet security to the most recent version. To do this, please adhere to the instructions below:
1. Open the AVG program.
2. Click on the refresh icon located beside virus definitions at the bottom left corner.
3. Restart your computer once the update is successfully completed and verify if the issue persists.
If the issue persists please repair the AVG Internet Security an check.
Thank you and keep us updated.