Sending my emails to the junk folder

General discussion
3

Hello Betty.
I am sorry that you are facing issues with the email scanner. I will do the best I could to fix this issue for you. Before we proceed, please let us know if you are using Web based email server or email clients like Outlook, Thunderbird.
Thank you.

1

Since installing AVG one group of my contacts is being sent to the Junk folder on yahoo mail.  I communicate with this group of 4 both as a group and individually.  The are in my contacts list, I have sent them to SPAM and identified them as "not Spam", I have moved them to the inbox, but cannot find another way to identify them so they are not sent to Junk.  What happened and how do I fix this?

Thank you!

2

Hello Betty.
I am sorry that you are facing issues with the email scanner. I will do the best I could to fix this issue for you. Before we proceed, please let us know if you are using Web based email server or email clients like Outlook, Thunderbird.
Thank you.