Wasn't aware it had posted twice–ought to be obvious it's a duplication!
Serious error occurred during restart after installing an update to AVG Free Anti Virus on 30 Oct 15
Hello Ab,
You can find answer to your question together with your another post here https://support.avg.com/answers?id=906b00000008r3k . Please try keep whole conversation in one question/thread to speed up resolution.
Computer shop installed AVG Free Antivirus when we bought PC last spring. Received notice of update 30 Oct–took 40 minutes to install it. When restarting the computer as instructed, opening page came up and accidentally banged my elbow and mouse clicked before I could log on–computer shut down. (Joys of a newbee!) This has resulted in 2 errors. 1) Can't log on as system administrator: get message "The User Profile Service failed-the Logon/User Profile cannot be loaded." 2) tried to restore computer to previous date, also tried under AVG advanced settings to delete temporary update files (both failed) got–"an error occurred when saving the configuration–specified file was not found" (http://free/avg/cpm/gb-en/app-issue?err=536805315&act=1&A=bltB)
Also:( Windows cannot find C:\Program Files (x86)\AVG\Av\avgcfgex.exe) HELP!
Ab, Please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster!
AVG Guru
Wasn't aware it had posted twice–ought to be obvious it's a duplication!