Server busy message using ultra tax 2016

Hello Don,
We regret for the inconvenience. Please try to temporarily disable the AVG program and check whether you could access the program without any issue's. Please follow the instructions on the article http://avgclick.me/TempDisableAVG to temporarily disable the AVG program.
Thank you.

It appears avg may be causing problems using thompson reuters Ultra tax 2016.  Ut 2016 will not work, getting message server busy only on this product.  Running windows 8.1.
Anyone having any server busy issues running any programs with avg?

On another computer on windows 10 avg update late last year it locked up the computer.

Hello Don,
We regret for the inconvenience. Please try to temporarily disable the AVG program and check whether you could access the program without any issue's. Please follow the instructions on the article http://avgclick.me/TempDisableAVG to temporarily disable the AVG program.
Thank you.