Service faults with AVG Service

AVG Performance
3

Hi William,

We're glad to look into this & help you.
In order to investigate on this, we'd suggest you to take advantage of our free remote assistance.
An email including the steps has been sent to you. Please follow those steps to avail the service.

2

Hi William,

We're glad to look into this & help you.
In order to investigate on this, we'd suggest you to take advantage of our free remote assistance.
An email including the steps has been sent to you. Please follow those steps to avail the service.

1

Dear AVG

 
I an experiencing serious faults with my AVG Service:
 
(1) Over the past few months, It does not automatically turn on when I turn on my computer??
 
(2) Also, when I have turned it on over the past two (2) days my AOL language comes up in German?? I have selected London, UK.  I am based in the UK!! 
Directly I turn it off, when I turn on my AOL it comes up correctly in English!!
 
Please resolve this ASAP!!
 
Thank you and regards,
 
William Read.(Email address removed)