Service shutdown

HI

Software version is 19.1.3075(build 19.1.4142.454  .........  UI Version 1.0.143

Virus definitions version  190124-2         Number of definitions 5,245,255


User-added image

Hi I keep getting the following appear in a box

A program is attempting to shut down AVG system service, disabling the real time protection. This action will leave your system completely unprotected.
Do you want to continue…

( select no unless you are performing the action intentionally)

Even when i hit the No button its still shuts down and i have to keep restarting it.

This happens every 20 minutes or so , but only since yesterday when avg did an update…

Any help would be appreciated

thanks

martin

Thank you for the screenshot.

Do you have any other security software installed on your computer?

If yes, please remove the same and check if that fix this issue.

If you do not have any other security software, please run AVG repair avgclick.me/RepairAVG from your computer control and check if that fix the issue.

HI

Software version is 19.1.3075(build 19.1.4142.454  …  UI Version 1.0.143

Virus definitions version  190124-2         Number of definitions 5,245,255


User-added image

We are sorry to hear that the issue persists.

I have sent you an email, please follow the steps from the email and get connected with our advanced support.

They will check this for you.

Hi

I did exactly what you suggestedd
, and I still have the same problem ???

martin

Hello Martin,

I will check this for you.

Share the screenshot http://avgclick.me/getscreenshot of the message you receive to assist further.

Please let me know the version of AVG installed on your computer.

To check the version, open AVG Internet Security, click on "Menu->About".

Hi

I dont have any other security software on my pc, and I did the AVG repair and that did not work, so I still have the same problem

regards

martin

Hi

I dont have any other security software on my pc, and I did the AVG repair and that did not work, so I still have the same problem

regards

martin