Hello Irene,
Thank you for contacting us. Do you use a paid version of AVG because the anti spam feature is included only in the paid version of AVG? If it is a free version of AVG you are using, your PC is protected in a different way by AVG. The other features like AVG resident shield, AVG Online shield will scan your downloads from email and protect you from any threats. Also please note that AVG scans your emails only when you access them through an email client like Outlook. AVG does not scan a web based email instead it will protect in the way described above. Thank you for your understanding.
How do i set up the above
Irene,
Thank you for the information. In your case, AVG does not scan web based emails. You are protected by other components of AVG. Thank you.
neilroberts4211@talktalk.net I log in to talktalk from my browser,Irene
Hello Irene,
Thank you for contacting us. Do you use a paid version of AVG because the anti spam feature is included only in the paid version of AVG? If it is a free version of AVG you are using, your PC is protected in a different way by AVG. The other features like AVG resident shield, AVG Online shield will scan your downloads from email and protect you from any threats. Also please note that AVG scans your emails only when you access them through an email client like Outlook. AVG does not scan a web based email instead it will protect in the way described above. Thank you for your understanding.
Yes it is a paid account, i thought you should know that,Irene