Sf:shellCode-GI [Trj]

sorry but when I click the link 'Download the tool AVG Screenshot, run it and accept the license agreement.'  I still get the error message:

An error occurred while processing your request.
Reference #132.84330760.1522765033.14ea1000

I'm using F-secure and AVG Internet security.
An error message of malfunctioning: Sf:shellCode-GI [Trj], keeps popping up.
Don't want to unistall F-secure.
Anyone a suggestion?

I'm sorry to hear that you get error.

Please click on this link https://support.avg.com/SupportArticleView?l=en&urlName=How-to-create-a-screenshot&supportType=home for the steps to take screenshot from your computer.

If you receive the same error message, please let us know and we will try alternate solution.

Christine, I appreciate your efforts to provide us with the screenshot.
It is generally not recommended to use more than one security solution on a single system. They will compete for resources, which may result in slowdowns, crashes, false threat detection or in no protection at all.

Hello Christine,

Please send me the screenshot http://avgclick.me/getscreenshot of the error message you receive. I will check the same and assist you further.

Christine, may I know which version of Windows OS are you using to suggest an alternate method to collect a screenshot?

I have the screenshot (.png), the problem is sending it to you.

Christine, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

Christine, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

error http://files-download.avg.com/filedir/util/AVG_Screenshot_en.exe

error message:
An error occurred while processing your request.
Reference #132.84330760.1522765033.14ea1000

Hello Christine,

Please send me the screenshot http://avgclick.me/getscreenshot of the error message you receive. I will check the same and assist you further.

sorry but when I click the link 'Download the tool AVG Screenshot, run it and accept the license agreement.'  I still get the error message:

An error occurred while processing your request.
Reference #132.84330760.1522765033.14ea1000

User-added image