I have a folder named "Scans" on my desktop and my Konica Minolta Bizhub C353 would always scan to that folder over the network. .I checked the FTP settings for the Bizhub and they are correct. I can ping the Bizhub from my computer. All is well.
The scanning suddenly stopped working after I saw a notice from AVG that shared folders were a risk and AVG blocked them. "Scans" was apparently blocked.as I saw it as the blocking was taking place.
Where do I go to find "Scans" and make it shared again so I can scan to it.
By the way, I can scan to all of the other machines on the network.
Hello Alan,
We regret the inconvenience caused.
Could you share the screenshot of the popup you receive from AVG?
Refer to this article for the steps to capture the screenshot: https://bit.ly/2Y6RCDP
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Keep us posted to resolve this issue.