I fear that this is a selling stratigy since it ask me to upgrade and that I have unfinnished sale in the shopping bag of AVG. I have NO OTHER THREADS on any other page than my oewn home page. I have never ask for any upgrade or been into the Shopping page of AVG. I think it is time to stop AVG and go for another company. I am very dissapointed, and if there is any question about if I recomend AVG …
I fear that this is a selling stratigy since it ask me to upgrade and that I have unfinnished sale in the shopping bag of AVG. I have NO OTHER THREADS on any other page than my oewn home page. I have never ask for any upgrade or been into the Shopping page of AVG. I think it is time to stop AVG and go for another company. I am very dissapointed, and if there is any question about if I recomend AVG …
Hello Trond,
We're here to help and thank you for writing in English.
Could you please share the screenshot of your webpage and blacklist popup to investigate further?
Refer to this article for the steps to capture the screenshot.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.
Hi
Hopefully you will understand my problem ( my english is not to good): On my webpage i have a problem. it says that AVG has broken the connection to my webpage du to HTML Script- inf (Susp) and that this is a Malware and that they have blocked : dontstopthismusic.com with the URL: blacklist. Then it says that I can upgrade my AVG. When I go into my AVG it says that i have full protection.
Hello Trond,
We're here to help and thank you for writing in English.
Could you please share the screenshot of your webpage and blacklist popup to investigate further?
Refer to this article for the steps to capture the screenshot.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.
Here is the screenshot
Thank you for sharing us the screenshots, Trond.
Initially, we'd suggest you to ensure that the AVG program on your computer has the latest patches applied to it.
To do so : Open AVG Free Antivirus - click on refresh icon beside virus definitions at bottom right corner - Restart computer after successful update & check if it helps.
Also, please clarify whether you experience this issue with Chrome alone or irrespective of browsers.
Since, AVG Free Antivirus is installed, the pop up suggests to upgrade the protection. You should be having a basic protection from AVG.
Hi Trond,
We apologize for the inconvenience. This is not the experience we wanted you to have with us. We have offered you the remote support through an email to your registered email address. Please follow the steps to connect to remote assistance.
Thank you.