Hello Bruce,
We really appreciate your valuable efforts which you have taken to fix it. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.
When I power up PC the system shows there are no active components. I renewed license last June. I re-enter key and this has no effect. I tried to reinstall, and it comes back as no internet connection. That is stupid as I am on line now.
Hello Bruce,
We really appreciate your valuable efforts which you have taken to fix it. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.