Sidesynce doesn't connect

Hi Jonque,

We will help you to get this issue resolved.

We suggest to configure the firewall settings in AVG Internet Security program to check with this issue.

Please follow the below steps to configure AVG Firewall in AVG Internet Security application;

Open AVG Internet Security -> Menu at the top right -> Settings -> Components -> firewall -> customize -> system rules -> make sure all the task has been enabled.

Again, Firewall -> Customize -> Network Profiles -> change all the profiles from public to Private.

Then check if you could communicate between desktop and cellphone with SideSync and let us know the status of the issue to assist you further.

In AVG Internet Security, SideSync is set to "allow connections to all networks."  Sidesync on my Android phone sees my desktop on a PC.  However, connection fails.  Turning off AVG, connection succeeds. Thereafter turning AVG on again, connection is maintained but there is no communication.  What additional setting in AVG do I need to permit connection and communication between desktop and cellphone via SideSync?

Hi Jonque,

We will help you to get this issue resolved.

We suggest to configure the firewall settings in AVG Internet Security program to check with this issue.

Please follow the below steps to configure AVG Firewall in AVG Internet Security application;

Open AVG Internet Security -> Menu at the top right -> Settings -> Components -> firewall -> customize -> system rules -> make sure all the task has been enabled.

Again, Firewall -> Customize -> Network Profiles -> change all the profiles from public to Private.

Then check if you could communicate between desktop and cellphone with SideSync and let us know the status of the issue to assist you further.