Sign in problem

Hi Wayne,
For help on described issue please try refer to http://support.hp.com/us-en/document/c02678801.
Thanks

From time to time when i go to open windows on my computer ,i get a message saying that my user file cannot be opened , and will not allow me to open the computer. Question is this caused by a virus or is there another problem. Has anyone else had this happen and how did they fix it?

Hi Wayne,
For help on described issue please try refer to http://support.hp.com/us-en/document/c02678801.
Thanks