Thank you for sharing the screenshot, Meik.
Please ensure whether the AVG Internet Security is the latest version.
Updating Virus definitions and AVG AntiVirus application version (https://support.avg.com/SupportArticleView?l=en&urlname=Update-AVG-Antivirus)
Let us know the status of the issue.
Thank you and keep us updated.
I am running AVG Internet Security on a Mac. I can't seem to be able to stop the email shield from popping up. From the online help I see there is a "Silent Mode" for the Windows version. How can I stop these notifications on a Mac? I have unchecked the boxes to be notified about PUPs in the Email Shield dialog under Core Shields but that didn't stop the notifications. Any help would be appreciated, thanks
I ran update and it seems I have the latest and greatest. I believe I have had this problem for a while. The email shield had been turned off. I think I turned it off a while ago because of the problem. I checked the box for weekly reports, this will, or should, cut down on the pop-ups. I might try reinstalling the app and see if that has any effect. Not holding my breath. oh well, the world won't end over this.
Do you know the name of the perf file this setting is in? I have a perf editor and can see if the option is correctly set. I'm a retired software eng so I have a good idea of inards of mac settings.
thanks
Hello John,
We will check and help you to disable pop-up on Mac device. Could you please share the screenshot of the pop-up which you want to stop receiving?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
Hello John,
We're sorry for the inconvenience caused.
To fix this issue, we request you to get connected with our additional support.
An email instruction has been sent which will help you to get connected.
If the email is not found in inbox do check on spam and junk folders.
btw, Ganesh, the remover of obstacles, good name!
Hello John,
We will check and help you to disable pop-up on Mac device. Could you please share the screenshot of the pop-up which you want to stop receiving?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
I ran update and it seems I have the latest and greatest. I believe I have had this problem for a while. The email shield had been turned off. I think I turned it off a while ago because of the problem. I checked the box for weekly reports, this will, or should, cut down on the pop-ups. I might try reinstalling the app and see if that has any effect. Not holding my breath. oh well, the world won't end over this.
Do you know the name of the perf file this setting is in? I have a perf editor and can see if the option is correctly set. I'm a retired software eng so I have a good idea of inards of mac settings.
thanks