Hello Duncan,
We are sorry to hear about the inconvenience caused. Please note that this community deals with the technical queries regarding AVG Windows products. VG Android support is provided through email only. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option.
The AVG mobile team will reply back to you via email with a resolution.
Note: We like to keep you inform that while try to get connect with mobile team please select the option paid\free version of AVG program do you have.
Thank you.
Just received an email stating my sim card has been changed in my mobile - BUT it hasn't
is this email spam or if not why have I received it
Duncan, Also when filling out your details choose Yes for the Question "Are you currently using any paid/trial AVG products?" even though you may be using the Free version and fill out necessary details and click on Email option.
AVG Guru