SIM card does not accept other SIM cards from other operators

AVG Protection
3

Hi Aluyslo,

We're glad to help pointing you in the right direction. We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to raise a request to them via this link to sort this in a timely manner.
Note : You may need to choose 'yes' for the 1st question that is in the above link to request answer via email.
Thank you for your understanding in advance!

1

Hello, I changed the SIM card and forgot to turn off the AVG protection anti-theft. With that in the old SIM card 1 drawer it works normally but in the city I am in, there is no coverage for this operator. The SIM card of the new operator works normally on the SIM card 2. However, I want SIM card 2 instead of SIM card 1 because I no longer want to use the SIM card 1 operator.

2

Hi Aluyslo,

We're glad to help pointing you in the right direction. We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to raise a request to them via this link to sort this in a timely manner.
Note : You may need to choose 'yes' for the 1st question that is in the above link to request answer via email.
Thank you for your understanding in advance!