Since loading AVG protection, no internet access

Hello Roger,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
We would request you to please temporarily disable your AVG Internet Security using the article http://avgclick.me/TempDisableAVG and check are you able to use your Internet Explorer.
Have you tried different Browser's like Google chrome or Firefox to surf Internet?
Thank you.

When I touch the Internet explorer icon, it tries to open and then informs me that the web browser is turned off. This was not happening before loading AVG, and I do not know how to activate the web browser. Any ideas please?

Hello Roger,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
We would request you to please temporarily disable your AVG Internet Security using the article http://avgclick.me/TempDisableAVG and check are you able to use your Internet Explorer.
Have you tried different Browser's like Google chrome or Firefox to surf Internet?
Thank you.