Hello Andrew,
Thank you for contacting AVG Community Support.
We are sorry to hear that you are facing issues with accessing emails and internet speed issue when VPN connected. We apologize for any inconvenience caused to you. We'll certainly check and help you out.
When you connect to the internet and use AVG Secure VPN with a different location, Gmail and Live Mail may detect this change. You may receive an email reporting suspicious activity, and be asked to change your password if you think someone in a different location has accessed your email.
When AVG Secure VPN is connected, you may experience problems sending emails from an email client, such as Microsoft Outlook, Mozilla Thunderbird, or Apple Mail (Mac). For more information, refer to the following article:
Troubleshooting for sending emails when connected via AVG Secure VPN (https://support.avg.com/SupportArticleView?l=en&urlName=Troubleshoot-AVG-Secure-VPN-email)
Note: AVG Secure VPN does not affect sending emails from web-based email accounts accessed via a web browser.
You may experience a slower internet connection when using AVG Secure VPN. This is because a VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
To troubleshoot this issue, refer to the following article:
Troubleshooting slow internet connection with AVG Secure VPN (https://support.avg.com/SupportArticleView?l=en&urlName=troubleshoot-avg-secure-vpn-slow-internet)
If you are still facing the issue, please let us know.
Thank you and keep us updated.
Hello Andrew,
Thank you for contacting AVG Community Support.
We are sorry to hear that you are facing issues with accessing emails and internet speed issue when VPN connected. We apologize for any inconvenience caused to you. We'll certainly check and help you out.
When you connect to the internet and use AVG Secure VPN with a different location, Gmail and Live Mail may detect this change. You may receive an email reporting suspicious activity, and be asked to change your password if you think someone in a different location has accessed your email.
When AVG Secure VPN is connected, you may experience problems sending emails from an email client, such as Microsoft Outlook, Mozilla Thunderbird, or Apple Mail (Mac). For more information, refer to the following article:
Troubleshooting for sending emails when connected via AVG Secure VPN (https://support.avg.com/SupportArticleView?l=en&urlName=Troubleshoot-AVG-Secure-VPN-email)
Note: AVG Secure VPN does not affect sending emails from web-based email accounts accessed via a web browser.
You may experience a slower internet connection when using AVG Secure VPN. This is because a VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
To troubleshoot this issue, refer to the following article:
Troubleshooting slow internet connection with AVG Secure VPN (https://support.avg.com/SupportArticleView?l=en&urlName=troubleshoot-avg-secure-vpn-slow-internet)
If you are still facing the issue, please let us know.
Thank you and keep us updated.