Hi Graham.
We'd be glad to look into this.
We see that you have subscribed for AVG Ultimate (Multi-device) bundle package which includes AVG Secure VPN.
Do you have AVG Secure VPN installed and turned on?
Hi. I have been using the free version for a couple of years and no problem. I have just upgraded to the Pro subscription and now my Windows 10 Pro internet is like a dog.
Spec - I7 6820HQ, 2.7 GHz, 32 RAM. Microsoft Surface Studio.
Without unstalling, anyone suggest a fix as it has rendered the internet and cloud based apps almost unusable on this PC. I'm on a 1GHz direct fibre connection but this PC is now running at 17MBs. My phone via WiFi on the same connection is running at 100MBs
Nope. Just AVG. Been using the free one for a few years and no problems. Now the VPN, Tuneup and browser are uninstalled, I'm back to normal.
Try connecting to other location in the AVG Secure VPN.
And let us know if you still face the issue.
You can use below link to know more about AVG Secure VPN :
https://support.avg.com/SupportArticleView?urlname=Use-AVG-Secure-VPN
And let us know if you still face the issue.
You can use below link to know more about AVG Secure VPN :
https://support.avg.com/SupportArticleView?urlname=Use-AVG-Secure-VPN
Yep. Although have turn it off to use this page without waiting for 5 minutes for it to load.
We regret the inconvenience caused, Graham.
You may sometimes experience a slower internet connection when using AVG Secure VPN.
This is because VPN encrypts traffic and data before sending it to a server.
Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
We've sent you an email with further instructions. Please check your inbox/spam for the email and use it to revert to us.
You may sometimes experience a slower internet connection when using AVG Secure VPN.
This is because VPN encrypts traffic and data before sending it to a server.
Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
We've sent you an email with further instructions. Please check your inbox/spam for the email and use it to revert to us.