Slow logoff, with Saving Settings for most of the time while logging off

AVG Performance
6

Hi Mittolo,

We will certainly check this for you.

Please share us the screenshot of the error message to check and assist you further.

UPHClean is a service provided by Microsoft which is used to kill any processes that maintain hooks into user profiles.

Thanks,
Vishnu Vardan

1

WIDOWS XP SP3

The following handles opened in user profile hive STANZETTA\mittolo (S-1-5-21-1482476501-1708537768-1060284298-1003) could not be closed: 
 
AVGSvc.exe (572)
  HKCU (0x2cfc) error 5
  HKCU (0x3058) error 5
---------------------------------------------------------
Setup for handle remapping for process AVGSvc.exe (572) failed.  Reverting to closing handle.

----------------------------------------------------------
The following handles in user profile hive STANZETTA\mittolo (S-1-5-21-1482476501-1708537768-1060284298-1003) have been closed because they were preventing the profile from unloading successfully: 
 
AVGSvc.exe (572)
  HKCU (0x3530)
_______________________________________________

The above are information messages issued by the following service provided by microsoft. I read them in event viewer.

WHAT IS UPHCLEAN
================

UPHClean.exe is a service that once and for all gets rid of problems with user
profile not unloading.

You are having profile unload problems if you experience slow logoff (with
Saving Settings for most of the time while logging off), roaming profiles
that do not reconcile, or the registry size limit is reached.
______________________________________________

That is the problem I am experiencing in my PC. Before, uninstalling AVG and reinstalling it, I could solve the problem, at least for some time. But now I can't get rid of it no matter how many times I do uninstall and reinstall.
Please help me.
Thank You, regards.

4

Mittolo, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

2

Hi Mittolo,

We will certainly check this for you.

Please share us the screenshot of the error message to check and assist you further.

UPHClean is a service provided by Microsoft which is used to kill any processes that maintain hooks into user profiles.

Thanks,
Vishnu Vardan

5

Ok, now I see them…sorry!

3

Mittolo, Your screenshots are visible on the Community.
AVG Guru