Slow network speed

AVG VPN
6
  • Please confirm whether network speed working slow only for specific VPN location or all location available in the location list.
    Answer: I have done some speedtesting on a few different locations and there doesn’t seem to be any difference.
    Re-tried my connection to “Brussel” while working on large data files and it seems to be working. Not superfast but ok. I will do some more testing. 
  • Let us know the operating system installed in your device.
    Answer: Operating System is Window 10 Home. (21H2)
  • Have you tried to reinstall or restart the PC after the update and check it?
    Answer: Since that update of Secure VPN computer was restarted multiple times as part of daily startup
4
  • Please confirm whether network speed working slow only for specific VPN location or all location available in the location list.
    Answer: I have done some speedtesting on a few different locations and there doesn’t seem to be any difference.
    Re-tried my connection to “Brussel” while working on large data files and it seems to be working. Not superfast but ok. I will do some more testing. 
  • Let us know the operating system installed in your device.
    Answer: Operating System is Window 10 Home. (21H2)
  • Have you tried to reinstall or restart the PC after the update and check it?
    Answer: Since that update of Secure VPN computer was restarted multiple times as part of daily startup
5

Hello Hans, 

We will check and help you to resolve your request.

  • Please confirm whether network speed working slow only for specific VPN location or all location available in the location list.
  • Let us know the operating system installed in your device.
  • Have you tried to reinstall or restart the PC after the update and check it?
Keep us updated. Thank you.
1

Since last days/weeks network speed with Secure VPN turned on is really slow. what has happened? 
Recenty an automatic update for  Secure VPN was performed. 
Running version 1.15.5913

2

Thank you for writing back to us, Hans.

In this case, we'd request you to try connecting to one of the Torrenting/P2P servers (preferably Amsterdam, Netherlands) available in your AVG Secure VPN & check if the issue persists.
Also, please follow the below steps & enable Mimic protocol in your AVG Secure VPN:
Open AVG Secure VPN > Menu > Settings > Experimental > Select Mimic.
Let us know if the issue still persists after performing the above actions.
Keep us updated.

3

Hello Hans, 

We will check and help you to resolve your request.

  • Please confirm whether network speed working slow only for specific VPN location or all location available in the location list.
  • Let us know the operating system installed in your device.
  • Have you tried to reinstall or restart the PC after the update and check it?
Keep us updated. Thank you.