David, Before you attempted to downloaded AVG did you totally remove Norton (https://support.norton.com/sp/en/uk/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us)?.
AVG Guru
So I downloaded AVG anti virus free trial because I had read that it was better than Norton (My previous antivirus software) and wanted to test it to see if it was worth the purchase. When I downloaded AVG it told me it had to reatart and scan my files so I could be protected. Once it had fully restarted my pc I noticed that my background had been changed from a picture of a car to purple. Also not a single one of my programs was working, nor was my search bar or most of the things in control panel. I tried to reset my pc to a previous save point and all of my save points were deleted. I went and ran a program which searched throught my system files and it said most of my system files are corrupted. I called AVG and they said to uninstall AVG and it would fix my problem. After uninstalling AVG and having nothing fixed the AVG suppor said that because I no longer had AVG on my pc they can't help me and are telling me to contact a local technician. I think it's awful that this company won't help or own up to their mistakes. Can anyone please help me?
David, Before you attempted to downloaded AVG did you totally remove Norton (https://support.norton.com/sp/en/uk/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us)?.
AVG Guru