Hello Darlene,
I am sorry to hear that. Normally, the software Analyzer disabled when the Microsoft redistribute files corrupted in your PC.
Please install the Microsoft Visual C++ links and restart your computer to check the status.
http://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vcredist_x64.exe
http://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vcredist_x86.exe
Thank you.
When I open AVG the software analyzer is disabled and in red. When I click on it won't start.
Hello Darlene,
I am sorry to hear that. Normally, the software Analyzer disabled when the Microsoft redistribute files corrupted in your PC.
Please install the Microsoft Visual C++ links and restart your computer to check the status.
http://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vcredist_x64.exe
http://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vcredist_x86.exe
Thank you.