I first used AVG's free software but when I pop-up windows offer services that required subscription I decided to subscribe. I wanted access to all AVG tools so I chose the highest level of subscription--AVG Ultimate.
I don't understand why now, when I get an AVG pop-up "suggestion" to optimize/protect (which I understand to be included in the AVG Ultimate Subscription) it says that I need to pay to continue. I followed all of the installment instructions and entered my registration #.
Thank you in advance for your help!
Hello Elisabeth.
We regret any inconvenience caused.
Could you share a screenshot (https://bit.ly/3hmUdkG) of the pop up asking to purchase?