Hello Michel,
I'm sorry to hear about this, I request you to share a screenshot of the AVG User Interface to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
Hi🙂 this morning after an update, a red dot is on: Software is not protected. It's written :you're not protected…fix now…Nothing happen when I click on: Fix now. What's the problem, because it's doing that on all my 3 computers and also my license is good until 16 January 2019.
I also have Avg pc tune-up. Sorry for my poor English, I'm a french Canadian.
Thank you for your help.
Michel Pellerin
Michel,
Thank you for letting us know. It could be an issue with the program update. Please monitor the situation and if you need anything else, do not hesitate to let us know.
Hello Michel,
I'm sorry to hear about this, I request you to share a screenshot of the AVG User Interface to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
Dear Alok, i dont know how to explain that, but i have made a second update on my first pc, and the red dot disepear. When i have seen that, i have done the same thing on my other pc, and it work. The red dot desepear on all my pc. Everything seem ok…but i dont know why. ( i think it was a bug in the first update i made… Am i wrong?
Best regards
Michel Pellerin