Software renewal notices

I keep getting notices that my software has not been renewed due to an expired credit card, yet when I log into my account it shows I am paid up until Dec 2021?  Can you explain or stop the reminder notices.

Hello Carle,

We will help you to sort out the issue.

It isn't recommended to share account/order, personal info over this public post.

We have sent you an email to your registered email address. Please check for the email and revert back to us.

Hello Carle,

We will help you to sort out the issue.

It isn't recommended to share account/order, personal info over this public post.

We have sent you an email to your registered email address. Please check for the email and revert back to us.