Software stopped working

General discussion
5

Hello Lars,
We apologize for the inconvenience caused. To resolve the issue, I suggest you to remove AVG traces using remover tool( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ). Please restart to complete the uninstalling process. After running AVG Remover, you may need to manually uninstall/delete any remaining AVG applications from 'Control panel' and also 'search' for a folder "AVG Remover"(usually in 'C' drive) and please delete it manually. And then I request you to install your AVG program by downloading from http://www.avg.com/us-en/download .Please follow these instructions and let us know the status. Thank you.

1

My avg free has stopped working …I can´t update or Uninstall or make a new intall.
I´m getting this  error code =0xc0070643…
So any idéas what to do?

3

Hello Lars,
We are glad to know that the issue has been resolved. Thank you so much for letting us know. I really appreciate your valuable efforts to fix the issue. Please feel free to contact us for further assistance so that we will be really glad to assist you .Thank you.

4

Thank you very much for your very quick reply…Almost faster than instant coffee…
Anyway it worked like a charm and I´m up n running again with AVG

Thanks

2

Hello Lars,
We apologize for the inconvenience caused. To resolve the issue, I suggest you to remove AVG traces using remover tool( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ). Please restart to complete the uninstalling process. After running AVG Remover, you may need to manually uninstall/delete any remaining AVG applications from 'Control panel' and also 'search' for a folder "AVG Remover"(usually in 'C' drive) and please delete it manually. And then I request you to install your AVG program by downloading from http://www.avg.com/us-en/download .Please follow these instructions and let us know the status. Thank you.