Software will not load

Hello Louis. Sorry to hear about the inconvenience caused. Do you receive that error message when you try to download the setup file or while you try to run the installation setup?

I purchased AVG Antivirus, and loaded it on a new computer. The computer had problems so I had to take it back and get a new one. Now I am trying to load AVG on new computer. But it says connection failed. aplication needs internet. I have internet and I am on here posting the question. Why I can not get it going.

Hello Louis. Sorry to hear about the inconvenience caused. Do you receive that error message when you try to download the setup file or while you try to run the installation setup?