Hello Ana,
We regret the inconvenience caused.
AVG support through the Community channel is available only in English.
You can make use of Google Translator ( https://translate.google.com /) to translate this message.
We acknowledge your request for a refund. You were charged because of the auto-renewal.
Our system did send a prior email notification about this process and the charge that is going to be taken.
We have sent you an email regarding your refund request. Please check for the email and revert back to us.
Thank you.
Hola! Acabo de ver que en mi tarjeta de crédito se han cobrado 89,990 euros de Un antivirus sin mi consentimiento.
espero recibir la devolución y me confirmen el error pues sino moveré todo lo necesario para denunciar este fraude .
Que además no dejan teléfono ni nada para poder llamar
Hello Ana,
We regret the inconvenience caused.
AVG support through the Community channel is available only in English.
You can make use of Google Translator ( https://translate.google.com /) to translate this message.
We acknowledge your request for a refund. You were charged because of the auto-renewal.
Our system did send a prior email notification about this process and the charge that is going to be taken.
We have sent you an email regarding your refund request. Please check for the email and revert back to us.
Thank you.