Hello Connie,
You've reached the AVG community support forum.
I would like to inform you that AVG does not initiate unsolicited phone calls to assist you with computer issues unless there has been prior communication regarding a problem with our services, in which case a follow-up call may be made by our team. Upon reviewing your account, I found no records of any cases associated with AVG. Therefore, the call you received is likely a scam.
Please exercise caution with such calls, as they may be from individuals impersonating AVG support. It is advisable to block the specific number immediately. I trust this information addresses your concern. Should you continue to experience difficulties or have further inquiries, please do not hesitate to reach out. I am here to assist you.
Thank you for your understanding.
and they said something was wrong with my computer and wanted to look at it and see if they can fix it. I couldn't understand him, and wasn't home so did nothing.
Is this a service AVG provides or was it a scam
Hello John,
We appreciate your suggestion, If you have any concerns regarding AVG,
please create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
https://support.avg.com/support_ask
Thank you for your understanding.
Thank you for the clarification regarding the unsolicited phone calls. It’s essential to be vigilant against scams, especially when dealing with sensitive information. I appreciate your guidance on blocking the number.
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Thanks again for your support!
Hello Connie,
You've reached the AVG community support forum.
I would like to inform you that AVG does not initiate unsolicited phone calls to assist you with computer issues unless there has been prior communication regarding a problem with our services, in which case a follow-up call may be made by our team. Upon reviewing your account, I found no records of any cases associated with AVG. Therefore, the call you received is likely a scam.
Please exercise caution with such calls, as they may be from individuals impersonating AVG support. It is advisable to block the specific number immediately. I trust this information addresses your concern. Should you continue to experience difficulties or have further inquiries, please do not hesitate to reach out. I am here to assist you.
Thank you for your understanding.