Someone is using my email to send out spam. AVG has not detected the problem. How can I get protection for my email, both incoming and outgoing?

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3

First of all you should change email password to something "strong."

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Kathryn, Have a look @ this new form link (http://support.avg.com/support_contact_form) to get chat/phone support. Otherwise, When available, A member of the official AVG Community Support in Brno, Czech Rep… (Working Hours [Mon-Fri] 9:00am - 5:00pm CET) will see your topic & respond but please bear in mind that assistance may not now be available until @ least the 2nd January 2015. See the 'Happy Holidays' banner @ the top of this webpage.
AVG Guru

1

First of all you should change email password to something "strong."