Something wrong!

Hi Shari,
We're sorry to hear that you're unable to send letters. We suggest you to try once again and check. If you get any error message, please attach us the screenshot http://avgclick.me/getscreenshot of the error message.
Thank you!

Have been using Antivirus free for a long time. good until just now ! Tried to post a letter in my inbox, after a few sentences, it all disappeared ! An antivirus free envelope icon appeared, & www.avg.com.
Had to change password twice then. First time I was told the password had already been changed, so i changed it again. Seems to work now ( password that is ) but will I be able to send a letter to someone ?
Never had such a problem before-- help, please.

Shari, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

Hi Shari,
We're sorry to hear that you're unable to send letters. We suggest you to try once again and check. If you get any error message, please attach us the screenshot http://avgclick.me/getscreenshot of the error message.
Thank you!