Hello Andrea.
Thank you for reaching us here with your concern.
We'll certainly clarify the reason for this charge and help with your refund request.
Since it is not recommended to share your account details in a public post, I have sent an email.
Please check your inbox and spam box as well.
I dont always use the pc, especially online, but the subscription has been renewed, without let me choiche to accept or not. So i ask to canceled as soon as possible and I want my money refunded.
Hello Andrea.
Thank you for reaching us here with your concern.
We'll certainly clarify the reason for this charge and help with your refund request.
Since it is not recommended to share your account details in a public post, I have sent an email.
Please check your inbox and spam box as well.
Happy to help, Andrea.
Stay safe and healthy!
Hi Avinash.
Thanks so much for the answer and the explanation, so polite.
I already checked and replied the mail.
Thanks again.