Hello Emma,
Thank you for contacting AVG Community Support.
We understand your concern regarding activating the subscription.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know how long you are facing this issue?
Does a specific error message appear when you encounter this issue?
If so, would you be so kind as to forward me a screenshot of it?
please help us with the screenshot of the pop-up notification.You can post the screenshot here in your topic. | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.
Heya,
I have been trying to add my license for the antivirus/internet security now for nearly two weeks, but am always getting the error message that the servers are down. It has come to the point where I am even trying several of my different mail adresses to no avail.
The checking that the code works is done without any hiccups, but after entering the information after the code the error always occurs.
Have flushed my DNS twice, once as admin, have run AVG as admin, but nothing helps.
I am at my wits end, literally pulling out my hairs at this, and I am most certainly NOT gonna pay for yet another key to fill up my subscription, at least not until I am told what is going on here!
Hello Emma,
Thank you for contacting AVG Community Support.
We understand your concern regarding activating the subscription.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know how long you are facing this issue?
Does a specific error message appear when you encounter this issue?
If so, would you be so kind as to forward me a screenshot of it?
please help us with the screenshot of the pop-up notification.You can post the screenshot here in your topic. | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.