Sorry we've crashet

Hello Georges,

We are sorry to know this.
We will check and help you with this issue.
The support for this channel is available in English. Please use a translator (for example, http://translate.google.com/) to read our reply.
Please confirm whether you are getting this error message from AVG program or from your computer.
May I know the version of AVG program being installed on your computer please and also the version of your windows operating system?
If possible, please share us the screenshot of that error message in order to check and help you further.
For taking a screenshot, please refer to this article: https://bit.ly/3h8PQuW
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you.

Bonjour, depuis aujourd'hui j'ai le message suivant Sorry we've crashet

Hello Georges,

We are sorry to know this.
We will check and help you with this issue.
The support for this channel is available in English. Please use a translator (for example, http://translate.google.com/) to read our reply.
Please confirm whether you are getting this error message from AVG program or from your computer.
May I know the version of AVG program being installed on your computer please and also the version of your windows operating system?
If possible, please share us the screenshot of that error message in order to check and help you further.
For taking a screenshot, please refer to this article: https://bit.ly/3h8PQuW
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you.