Hi Aravind
As per your request I have not installed AVG any product before or I am at the moment disabled Windows virus guard too. At the moment nothing running on my PC.
Thanks You.
Hello Chanaka,
We apologize for the inconvenience caused.
Could you please let us know whether you have installed any other AVG product or any other 3rd party antivirus product in your pc before? so that we are happy to assist you better.
Thank you.
Hello there,
I am getting an issue when about to install AVG Protection in my Laptop. I am using a Windows 10 Home and HP i7 Laptop. below is the code error,
Sorry, we've run into a problem during installation.(Error code:0xe0010058)
Waiting for a reply soon.
Thank You & Kind Regards
Chanaka Silva
Hi Aravind
As per your request I have not installed AVG any product before or I am at the moment disabled Windows virus guard too. At the moment nothing running on my PC.
Thanks You.
Hello Chanaka,
Thank you for confirming that you haven't installed any AVG programs.
We request you to run our AVG remover tool once and then try installing AVG.
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
As per our record you have purchased the subscription for AVG Protection multidevice (1 year subscription), To download, install and activate it please follow the instructions mentioned in this link: http://avgread.me/1FKGRZI .
Please feel free to contact us if you need any assistance.
Hello Chanaka,
We apologize for the inconvenience caused.
Could you please let us know whether you have installed any other AVG product or any other 3rd party antivirus product in your pc before? so that we are happy to assist you better.
Thank you.