Sospetto tentativo di truffa

Santosh, 
I also have the problem experienced by the user above.
On October 13, my credit card was charged for Euro 54.99 but I have never signed up for the subscription, nor have I ever received a notice to pay anything.
How could I have the charge reversed?
Best regards

Hi Pierro,

We understand your concern.
As per your request, we have cancelled the auto renewal for your subscription of AVG Internet security. Therefore, you won't be charged in the future after the expiration of the product.

Let us know, if you need further help.


Mi è giunto il messaggio di rinnovo di abbonamento a "AVG Internet Security (Multidispositivo) scade il 27 ottobre 2020" con preavviso di addebito. :
 "In data 12 ottobre 2020 ti verrà addebitato il costo del prossimo ciclo di abbonamento. Il prezzo attuale è 89,99 € (IVA inclusa), che potrebbe differire dal prezzo dell'acquisto iniziale,"
Tale abbonamento non è mai stato da me attivato nè effettuato in passato alcun pagamento.
Chiedo di annullare il tutto. 

 
Santosh, 
I also have the problem experienced by the user above.
On October 13, my credit card was charged for Euro 54.99 but I have never signed up for the subscription, nor have I ever received a notice to pay anything.
How could I have the charge reversed?
Best regards

Hi Pierro,

We understand your concern.
As per your request, we have cancelled the auto renewal for your subscription of AVG Internet security. Therefore, you won't be charged in the future after the expiration of the product.

Let us know, if you need further help.

Note: The below message is translated for your convenience

Ciao Pierro,

Comprendiamo la tua preoccupazione.
In base alla tua richiesta, abbiamo annullato il rinnovo automatico dell'abbonamento ad AVG Internet Security. Pertanto, non ti verrà addebitato in futuro dopo la scadenza del prodotto.

Facci sapere se hai bisogno di ulteriore aiuto.
Hello Carlo,

We apologize for the inconvenience caused to you.
We will check and help you to resolve this issue.
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so that we will check with your AVG account and help you with additional support.

https://support.avg.com/support_ask
Thank you for your understanding.