Hello,
We are sorry for the inconvenience caused. We will check and help you to resolve it. Could you please check and confirm whether you have added any program in sleeplist? If yes, please let us know what are all the programs under it?
Open AVG Tuneup - Click on Speed up - Click on Background & startup programs - You can see list of programs in sleeplist.
If anything related with sound, kindly remove that from sleeplist and check it. We look forward for your response.
After I downloaded and ran AVG tuneup the sound on my HP lap top is weak and has no bass. Normally I run a lead from the 3.5mm headphone jack to my stereo to listen to Music and YT clips. Its very weak and all treble. All the sound options in settings on the lap top seem as per normal. I'm no very tech savvy unfortunately. Any help appreciated.
Hello,
We are sorry for the inconvenience caused. We will check and help you to resolve it. Could you please check and confirm whether you have added any program in sleeplist? If yes, please let us know what are all the programs under it?
Open AVG Tuneup - Click on Speed up - Click on Background & startup programs - You can see list of programs in sleeplist.
If anything related with sound, kindly remove that from sleeplist and check it. We look forward for your response.